Privacy Policy

Last updated: March 20, 2026

Janus Holding Group LLC, doing business as Janus Technology ("we," "us," or "our"), operates the website janusgroup.io and provides AI-powered business operations services including Foreman, Agent as a Service, and Memory Engine (collectively, the "Services"). This Privacy Policy describes how we collect, use, and protect your information.

1. Information We Collect

Information you provide directly:

• Contact information (name, email address, phone number, business name)
• Account credentials
• Business information (services offered, pricing, service areas, scheduling preferences)
• Communications sent through our Services (SMS messages, emails)
• Payment information (processed securely through Stripe — we do not store credit card numbers)

Information collected automatically:

• Usage data (how you interact with our Services)
• Device and browser information
• IP address and approximate location
• Cookies and similar tracking technologies

Information from SMS communications:

• Phone numbers of message senders and recipients
• Message content
• Message timestamps
• Delivery status

2. How We Use Your Information

• To provide, maintain, and improve our Services
• To process transactions and send related information (invoices, payment confirmations)
• To send SMS messages on your behalf to your customers (quoting, scheduling, follow-ups)
• To personalize your experience through our AI memory systems
• To communicate with you about your account, updates, and support
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations

3. AI and Memory Systems

Our Services use artificial intelligence to automate business operations. Our AI systems maintain persistent memory of interactions to improve service quality over time. This means:

• AI agents remember prior conversations and stated preferences
• Business patterns and customer preferences are stored to improve automation accuracy
• Your data is isolated — other customers cannot access your information
• All stored data is encrypted at rest
• You can request deletion of your stored data at any time

4. SMS Communications

When you use our SMS features:

• We send and receive SMS messages on your behalf using third-party telecommunications providers
• Message content is stored to maintain conversation context and provide audit trails
• Your customers can opt out of SMS communications at any time by replying STOP
• Standard message and data rates may apply to SMS recipients
• We do not sell phone numbers or SMS data to third parties
• SMS data is not shared with third parties for marketing purposes

5. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third-party services that help us operate (Stripe for payments, telecommunications providers for SMS, cloud hosting providers)
• Legal requirements: When required by law, subpoena, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption at rest for all stored data
• Encryption in transit (TLS) for all data transmission
• Access controls and authentication
• Regular security assessments
• Isolated data storage per customer account

7. Data Retention

We retain your information for as long as your account is active or as needed to provide Services. Upon account cancellation, we will delete your data within 90 days, unless retention is required for legal or regulatory purposes (such as financial records).

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, contact us at info@janusgroup.io.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings.

11. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

Janus Holding Group LLC
Email: info@janusgroup.io